Welcome! We are MeK-Tronics

General Remarks: These Terms and Conditions of Sale apply to all sales and deliveries effected by MeK-Tronics. Any terms or conditions on the part of the purchaser that are contrary to these shall not be binding on MeK-Tronics, even if they form the basis of the order.

Prices: Pricing is subject to change without notice. All prices are valid for sixty (60) days from date of quote. MeK-Tronics reserves the right to impose Minimum Order Quantities (MOQs) on all orders.

Terms: Net 30 days from ship date with approved credit. New customers requesting trade credit must submit a credit application prior, and receive approval prior to an order being placed in production.

Delivery: Buyer's delivery schedule will be met to the best of MeK-Tronics’ ability. MeK-Tronics reserves the right to make partial shipments unless explicitly stated by the Buyer. MeK-Tronics is not responsible for shipping errors on behalf of the carrier.

Freight: All Sales are FOB Sterling, IL unless stated otherwise in writing and agreed upon by both parties. Shipments will be made by the transportation method selected by the Buyer whenever practical.

Warranty: MeK-Tronics warrants its standard products against defects in material or workmanship for a period of eighteen (18) months from the date of manufacture. All third-party products are warranted by their manufacturer and are handled as a pass-through warranty by MeK-Tronics. All custom and private labeled products are warranted for eighteen (18) months unless otherwise stated in writing. The liability of MeK-Tronics is limited, at its option, to replace, repair, or credit at the purchase price, for any devices which are returned during the warranty period and which prove to be defective. This warranty constitutes MeK-Tronics sole liability hereunder and is in lieu of any other warranty expressed, implied or statutory, written or oral, including without limitation, any implied warranties of merchantability or fitness for a particular purpose and supersedes any representations made by any person which are inconsistent with or expand the terms set forth in this document. No person is authorized to modify this warranty in any way whatsoever.

Limits of Liability: IN NO EVENT, REGARDLESS OF CAUSE, SHALL MeK-Tronics BE LIABLE FOR (1) PENALTIES OR PENALTY CAUSES OF ANY DESCRIPTION OR (2) FOR CERTIFICATION NOT OTHERWISE SPECIFICALLY PROVIDED HEREIN AND/OR INDEMNIFICATION OF BUYER TO OTHERS FOR COSTS, DAMAGES OR EXPENSES, EACH ARISING OUT OF OR RELATED TO THE PRODUCT OR SERVICES OF ANY ORDER OR (3) FOR ANY DAMAGES, WHETHER GENERAL, SPECIAL, OR FOR NEGLIGENCE, AND EXPRESSLY EXCLUDES DAMAGES RESULTING FROM LOSS OF PROFITS, USE OF PRODUCTS, ANY INCIDENTAL, OR INDIRECT CONSEQUENTIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MeK-Tronics OBLIGATION TO REPAIR, REPLACE OR CREDIT THE PURCHASE PRICE SHALL BE THE LIMIT OF ITS LIABILITY UNDER THIS WARRANTY.

Returns: All returns must be authorized by MeK-Tronics and must have a Return Material Authorization (RMA) number. Contact MeK-Tronics Customer Service to obtain an RMA number. Issuance of an RMA number does not acknowledge goods as defective or under warranty by the seller. Unauthorized returns will be refused. Authorized returns must be shipped freight prepaid and are subject to inspection and/or testing prior to disposition. Product built to Buyer's specifications cannot be returned for credit or exchanged under any circumstances.

Cancellation of Custom or Non-Preferred Products: In general, all custom products are non-cancelable and non-returnable (NCNR). Buyer may request an order cancellation upon written notice to MeK-Tronics Customer Service department, and if approved, order will be cancelled upon prepayment of all cancellation charges. Cancellation charges shall include, but are not limited to, all costs, both direct and indirect, incurred and/or committed. MeK-Tronics agrees to divert completed work and work in progress from a cancelled order to other orders, when possible.

Cancellation of Preferred Products: Full refund in the form of merchandise credit if returned within 30 days of purchase, unless stated otherwise in writing. Unit must be in original packaging and in new condition. An RMA must be issued for any return.